Chief Risk Officer
Mr. Chris Raymond is the Chief Risk Officer of JH Capital Group, responsible for all strategy & analytics. Prior to JH, he served as Senior Vice President of Recovery Strategies at Bank of America, where he was responsible for the development and execution of recovery strategies on charged off assets for consumer card, consumer lending and business card portfolios totaling over $25B in active inventory across the US, Canada, and European markets. His group developed account treatment and segmentation leveraging various channels such as internal collections, 3rd party agencies, legal networks, asset sales, and offsets. Prior to this role, Mr. Raymond led the recovery forecasting and analytics department at Bank of America, where he was responsible for annual and monthly financial forecasts of all supported recovery products. His group set monthly goals for internal resources and external vendors utilizing batch track liquidation curves that ensured the division achieved financial targets. Additionally, he was responsible for the corporation’s bankruptcy forecasting and analytics. During his 16-year tenure with Bank of America/MBNA America, he held multiple management and strategies related positions in various operational departments. Mr. Raymond attended Wilmington College and majored in Aviation and Business Management while graduating from Dawn Aeronautics flight school with a Professional Pilot and Flight Instructors license.